Swiss Private Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.swiss-private.com.
Swiss Private Capital changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multi-device support|Social trading features|Excellent charting|Multiple order types
Cons: Withdrawal takes 1-2 business days
Do not be fooled by the professional-looking website. Behind the scenes, Swiss Private Capital is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Comprehensive tools|High security standards|Regular updates
Cons: No live chat on mobile
The so-called education at Swiss Private Capital is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Regular platform improvements|Smooth onboarding
Cons: Limited demo account features|None so far
I had a dispute with Swiss Private Capital and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: High security standards|Clear documentation
Cons: Spreads widen during volatile periods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Swiss Private Capital said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Good mobile app|Real-time alerts
Cons: No fractional shares|Research section could be deeper
I found Swiss Private Capital after hearing about them at a conference and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Instant funding|Customizable dashboard|High security standards
Cons: Wish they had more educational resources
I am in a dispute with Swiss Private Capital over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Segregated accounts|Economic calendar|Easy to use platform|Good mobile app
Cons: Currency conversion fee exists
The spread at Swiss Private Capital is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them from a review site like this one and initially thought the platform was good - until I started trading seriously.
Pros: Comprehensive tools|Detailed reporting
Cons: Spreads widen during volatile periods|Could offer more webinars
The mobile app from Swiss Private Capital is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast execution|Regular updates|Fast support response|Dedicated account manager
Cons: Website design could be more modern
Opened my account with Swiss Private Capital after attending a webinar they hosted and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Quick verification|Portfolio tracking tools|Smooth onboarding|Risk management tools
Cons: Search feature is basic|No fractional shares