Swiftcrest Valnex (swiftcrest-valnex.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: swiftcrest-valnex.com.
I lost a significant amount because Swiftcrest Valnex (swiftcrest-valnex.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Full transparency|Real-time alerts
Cons: Live chat only during business hours
My withdrawal request from Swiftcrest Valnex (swiftcrest-valnex.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Good mobile app|Fast deposits|Regular updates|Dedicated account manager
Cons: Email notifications too frequent|Onboarding videos are outdated
I gave Swiftcrest Valnex (swiftcrest-valnex.com) a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Multiple order types|API access|Two-factor authentication|Copy trading available
Cons: Charting tools need more indicators
Swiftcrest Valnex (swiftcrest-valnex.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Comprehensive tools|Customizable dashboard
Cons: Would like more payment methods
What really bothers me about Swiftcrest Valnex (swiftcrest-valnex.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: Detailed reporting|Wide product range|Clean UI|No hidden fees
Cons: No fractional shares
Do not be fooled by the professional-looking website. Behind the scenes, Swiftcrest Valnex (swiftcrest-valnex.com) is disorganized and incompetent. I found them after hearing about them at a conference and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Smooth onboarding|Detailed reporting|API access
Cons: Limited social trading features
If you are reading this considering Swiftcrest Valnex (swiftcrest-valnex.com) - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Good mobile app|Multi-currency support|Transparent fees|Competitive fees
Cons: Slow to add new assets
I experienced a security concern with my Swiftcrest Valnex (swiftcrest-valnex.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Detailed reporting|Excellent charting|Good mobile app
Cons: Nothing significant
The platform at Swiftcrest Valnex (swiftcrest-valnex.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past year and a half of dealing with this, I have had enough.
Pros: Professional team|Educational resources|Easy to use platform|Portfolio tracking tools
Cons: No crypto staking
I had a dispute with Swiftcrest Valnex (swiftcrest-valnex.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Intuitive for beginners|Dividend tracking
Cons: Limited ETF selection