Cryptocurrency Exchanges

Sway Capital Trade

1.5 (10 reviews)
🇬🇧 United Kingdom
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1.5
10 reviews
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About Sway Capital Trade

Sway Capital Trade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Extremely poor support experience

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Alice K.
2 months ago

My withdrawal request from Sway Capital Trade has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Multi-currency support|Instant funding|Two-factor authentication|Easy to use platform

Cons: Withdrawal takes 1-2 business days

Regulatory warning ignored

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Monica M.
3 months ago

I had a dispute with Sway Capital Trade and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Social trading features|No hidden fees

Cons: Wait times can be long during peak hours

No investor compensation scheme

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Liam J.
3 months ago

The so-called education at Sway Capital Trade is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.

Pros: Economic calendar|Regular updates

Cons: Alert system is basic|Live chat only during business hours

Currency margin requirements unclear

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Tyler Y.
5 months ago

I experienced a security concern with my Sway Capital Trade account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Copy trading available|Regular platform improvements|Real-time alerts|Fast deposits

Cons: Minor UI glitches occasionally|Inactivity fee applies after 12 months

Webinars are product pushes

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Jessica N.
5 months ago

Sway Capital Trade has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Reliable uptime|Educational resources|Multiple order types|Regular platform improvements

Cons: Desktop app not available on Linux|No crypto staking

Frustrating from start to finish

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Peter K.
7 months ago

Opened my account with Sway Capital Trade after comparing multiple platforms and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Portfolio tracking tools|Risk management tools

Cons: Minor UI glitches occasionally|Limited demo account features

Proceed with extreme caution

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Andrew D.
8 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Sway Capital Trade has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Pros: Website looks legitimate on the surface

Cons: Not registered with regulators|Unrealistic promises

Wish I had read reviews first

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Michael W.
10 months ago

After spending for roughly four months trying to make Sway Capital Trade work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Automated trading options|Portfolio tracking tools|High security standards

Cons: Charting tools need more indicators|Could offer more webinars

Total fraud - reported to authorities

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Mark H.
11 months ago

I invested $2,000 with Sway Capital Trade after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.

Cons: Lost entire investment|Reported to authorities|Unresponsive

Amateur hour at Sway Capital Trade

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Seth F.
11 months ago

I am in a dispute with Sway Capital Trade over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Fast support response|Reliable uptime|No hidden fees|Intuitive for beginners

Cons: No fractional shares