SwapBridge (swapbridge.pro and portal.swapbridge.me) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 3197010281461 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: swapbridge.pro.
SwapBridge (swapbridge.pro and portal.swapbridge.me) locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Dedicated account manager|Portfolio tracking tools
Cons: Alert system is basic
The platform at SwapBridge (swapbridge.pro and portal.swapbridge.me) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Personal attention|Transparent fees|Good mobile app
Cons: Alert system is basic
The platform itself is okay, but the customer service at SwapBridge (swapbridge.pro and portal.swapbridge.me) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast support response|Tax reports included|Comprehensive tools
Cons: Research section could be deeper|Limited demo account features
Opened my account with SwapBridge (swapbridge.pro and portal.swapbridge.me) after doing extensive research and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Segregated accounts|Customizable dashboard
Cons: Limited demo account features|None so far
SwapBridge (swapbridge.pro and portal.swapbridge.me) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Transparent fees|Fast execution|Wide product range
Cons: No live chat on mobile