Swap Ultra Trade has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Market...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After for roughly four months with Swap Ultra Trade I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Educational resources|Fast deposits|Easy withdrawals|Clear documentation
Cons: Limited cryptocurrency options|Onboarding videos are outdated
KYC with Swap Ultra Trade is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Risk management tools|Wide product range
Cons: Minor UI glitches occasionally|Wait times can be long during peak hours
Where do I even begin with Swap Ultra Trade? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Good analytical tools|Dividend tracking|Regular platform improvements|Comprehensive tools
Cons: No phone support on weekends|Would like more payment methods