SuperCrypto has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". SuperCrypto is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: supercrypto.capital.
The only good thing about SuperCrypto is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Intuitive for beginners|Customizable dashboard|No hidden fees|Regular platform improvements
Cons: Would like more payment methods|No integrated tax optimization
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that SuperCrypto has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Flagged by Autorité des marchés financiers|Cannot verify credentials
I found SuperCrypto based on a colleague's recommendation and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Detailed reporting|Segregated accounts|API access|Smooth onboarding
Cons: Inactivity fee applies after 12 months|Charting tools need more indicators
The so-called education at SuperCrypto is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Real-time alerts|Segregated accounts|Fast deposits|Competitive fees
Cons: No dark mode on mobile
Do not be fooled by the professional-looking website. Behind the scenes, SuperCrypto is disorganized and incompetent. I found them after doing extensive research and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: No hidden fees|Portfolio tracking tools
Cons: Could offer more webinars
SuperCrypto has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Dedicated account manager|Risk management tools|Demo account available
Cons: Charting tools need more indicators|Minimum deposit could be lower
I gave SuperCrypto a fair chance. After for about five months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Quick verification|Wide product range
Cons: Desktop app not available on Linux|Could offer more webinars
I invested $500 with SuperCrypto after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Autorité des marchés financiers.
Pros: Professional looking website
Cons: Lost entire investment|Reported to authorities|Unresponsive
My withdrawal from SuperCrypto was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I retired last year of being strung along.
Pros: Reliable uptime|Regular updates|Clean UI|Multiple order types
Cons: Would like more payment methods|Could offer more webinars
I referred a friend to SuperCrypto after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Professional team|Wide product range
Cons: Account statements could be more detailed