Sun Trust Ltd (suntrustltd.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 441935717306
Addresses: 2nd Floor Queens House 180 Tottenham Court Road London W1T 7PD This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.suntrustltd.io.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Sun Trust Ltd (suntrustltd.io) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Clean UI|Responsive team|Full transparency
Cons: Wish they had more educational resources|Alert system is basic
I trusted Sun Trust Ltd (suntrustltd.io) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Full transparency|Good mobile app
Cons: Mobile app could be improved
I wanted to transfer my portfolio from another broker to Sun Trust Ltd (suntrustltd.io). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Educational resources
Cons: Inactivity fee applies after 12 months
I referred a friend to Sun Trust Ltd (suntrustltd.io) after a trusted YouTuber reviewed them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Responsive team|Economic calendar|Reliable uptime
Cons: No dark mode on mobile|Live chat only during business hours
Do not be fooled by the professional-looking website. Behind the scenes, Sun Trust Ltd (suntrustltd.io) is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Regular platform improvements|Personal attention
Cons: No phone support on weekends
I opened an account with Sun Trust Ltd (suntrustltd.io) for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Fast support response|Transparent fees
Cons: Would like more payment methods|No integrated tax optimization
The reporting at Sun Trust Ltd (suntrustltd.io) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Quick verification|Transparent fees|Multiple order types
Cons: Help articles are sometimes vague|Nothing significant