Suisse Pay / suisepay.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I was about to invest with Suisse Pay / suisepay.com but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Swiss Financial Market Supervisory Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
Do not use Suisse Pay / suisepay.com for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: High security standards|Demo account available|Instant funding
Cons: None so far|Desktop app not available on Linux
I am in a dispute with Suisse Pay / suisepay.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Wide product range|Personal attention|Fast deposits|Regular platform improvements
Cons: Cannot customize dashboard fully|Inactivity fee applies after 12 months
My withdrawal request from Suisse Pay / suisepay.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: No hidden fees|API access|Intuitive for beginners|Professional team
Cons: Charting tools need more indicators|No live chat on mobile
KYC with Suisse Pay / suisepay.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Clean UI|Excellent charting|Multiple order types
Cons: Could offer more webinars
I was contacted by Suisse Pay / suisepay.com through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Lost entire investment|Reported to authorities|Unresponsive
My withdrawal from Suisse Pay / suisepay.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about eight months of being strung along.
Pros: Social trading features|Clean UI
Cons: Could offer more webinars|Minimum deposit could be lower
I signed up with Suisse Pay / suisepay.com through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Dedicated account manager|Demo account available
Cons: Cannot customize dashboard fully
The platform at Suisse Pay / suisepay.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Segregated accounts|Multi-device support|Clean UI
Cons: Slow to add new assets|Could offer more webinars
I lost a significant amount because Suisse Pay / suisepay.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Stable platform|Full transparency
Cons: Slow to add new assets