SublimeFX has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I was about to invest with SublimeFX but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Commodity Futures Trading Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
The hidden fees at SublimeFX are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Good analytical tools|Comprehensive tools
Cons: Could offer more webinars|Help articles are sometimes vague
I want to warn everyone about SublimeFX. They have been flagged by Commodity Futures Trading Commission as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Pros: Initially responsive customer service
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Customer support at SublimeFX seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Dedicated account manager|Instant funding|Professional team
Cons: Research section could be deeper|Limited ETF selection
Do not be fooled by the professional-looking website. Behind the scenes, SublimeFX is disorganized and incompetent. I found them after my brother mentioned them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Automated trading options|Fast support response|Educational resources
Cons: Charting tools need more indicators
KYC with SublimeFX is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Fast deposits|Fast support response|High security standards|Helpful community forum
Cons: No dark mode on mobile
I wanted to transfer my portfolio from another broker to SublimeFX. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Responsive team|Segregated accounts
Cons: Could offer more webinars
My withdrawal request from SublimeFX has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Market news feed|No hidden fees
Cons: No integrated tax optimization
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. SublimeFX recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Smooth onboarding|Fast deposits|Tax reports included
Cons: Would like more payment methods|Slow to add new assets
My withdrawal from SublimeFX was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.
Pros: Great customer service|Intuitive for beginners
Cons: Limited social trading features