STONEBRIDGE ENTITY GROUP has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.stonebridgeentitygrp.com.
I am in a dispute with STONEBRIDGE ENTITY GROUP over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Smooth onboarding|Educational resources
Cons: Withdrawal takes 1-2 business days
After for roughly four months with STONEBRIDGE ENTITY GROUP I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Portfolio tracking tools|Good analytical tools
Cons: No dark mode on mobile
I wanted to transfer my portfolio from another broker to STONEBRIDGE ENTITY GROUP. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Economic calendar
Cons: Withdrawal takes 1-2 business days|Website design could be more modern
I have been trying to close my account with STONEBRIDGE ENTITY GROUP for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good analytical tools|Regular updates|Portfolio tracking tools
Cons: Charting tools need more indicators|Some tools only available on higher tiers
The onboarding at STONEBRIDGE ENTITY GROUP was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Excellent charting|Social trading features
Cons: No fractional shares|Help articles are sometimes vague