Stocks Tradex (stockstradex.com)

The platform itself is okay, but the customer service at Stocks Tradex (stockstradex.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

I signed up with Stocks Tradex (stockstradex.com) through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

After spending since the beginning of the year trying to make Stocks Tradex (stockstradex.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

My card was charged twice by Stocks Tradex (stockstradex.com) on the same day. I had to dispute it with my bank. Stocks Tradex (stockstradex.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

KYC with Stocks Tradex (stockstradex.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

I closed a profitable position at Stocks Tradex (stockstradex.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Do not believe the bonus offer from Stocks Tradex (stockstradex.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a forum discussion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

The spread at Stocks Tradex (stockstradex.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.

Stocks Tradex (stockstradex.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

I am in a dispute with Stocks Tradex (stockstradex.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.