Stockfx Capitals

Do not believe the bonus offer from Stockfx Capitals. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a friend recommended them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Stockfx Capitals seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

My card was charged twice by Stockfx Capitals on the same day. I had to dispute it with my bank. Stockfx Capitals then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

I wanted to transfer my portfolio from another broker to Stockfx Capitals. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

I found Stockfx Capitals after a trusted YouTuber reviewed them and the initial impression was positive. But for the past year and a half later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I want to warn everyone about Stockfx Capitals. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

I am in a dispute with Stockfx Capitals over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Stockfx Capitals has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

The onboarding at Stockfx Capitals was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

After for over three years with Stockfx Capitals, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.