Sterling Specialist (sterlingspecialist.com) has been flagged by ASIC (Australia) for "Unlicensed". Search IC001 for other entities related to this alert. Link to warnings from overseas regulators: NZ FMA https://www.fma.govt.nz/library/unregistered-businesses/sterling-specialist/ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: sterlingspecialist.com.
I trusted Sterling Specialist (sterlingspecialist.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast deposits|Multi-device support|Educational resources|Clear documentation
Cons: Slow to add new assets|Would like more payment methods
My card was charged twice by Sterling Specialist (sterlingspecialist.com) on the same day. I had to dispute it with my bank. Sterling Specialist (sterlingspecialist.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Educational resources|Regular platform improvements|Multi-device support|Personal attention
Cons: Could offer more webinars|Charting tools need more indicators
After for about eight months with Sterling Specialist (sterlingspecialist.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast deposits|Risk management tools
Cons: Minimum deposit could be lower
My withdrawal request from Sterling Specialist (sterlingspecialist.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Multi-currency support|Instant funding
Cons: No fractional shares|No crypto staking
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Sterling Specialist (sterlingspecialist.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: No hidden fees|Segregated accounts|Market news feed
Cons: Spreads widen during volatile periods|Desktop app not available on Linux
Sterling Specialist (sterlingspecialist.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Intuitive for beginners|API access
Cons: Slow to add new assets
If you are reading this considering Sterling Specialist (sterlingspecialist.com) - run. I wish I had read more negative reviews after my brother mentioned them. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Two-factor authentication|Comprehensive tools|Tax reports included
Cons: Mobile app could be improved
I had a dispute with Sterling Specialist (sterlingspecialist.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Detailed reporting|Social trading features|Good mobile app
Cons: Onboarding videos are outdated|Alert system is basic
Do not be fooled by the professional-looking website. Behind the scenes, Sterling Specialist (sterlingspecialist.com) is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Tax reports included|Regular platform improvements|Fast execution|Regular updates
Cons: Email notifications too frequent
The platform itself is okay, but the customer service at Sterling Specialist (sterlingspecialist.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Transparent fees|Clean UI|Multi-device support
Cons: Slow to add new assets