Sterling Exchange (sterlingexchange.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: sterlingexchange.net.
Sterling Exchange (sterlingexchange.net) locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Two-factor authentication|No hidden fees|Dividend tracking
Cons: Help articles are sometimes vague
After since early this year with Sterling Exchange (sterlingexchange.net) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clean UI|Good analytical tools|Dedicated account manager
Cons: Slow to add new assets
I closed a profitable position at Sterling Exchange (sterlingexchange.net) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Helpful community forum|Customizable dashboard|Risk management tools|Easy withdrawals
Cons: Minor UI glitches occasionally
The platform itself is okay, but the customer service at Sterling Exchange (sterlingexchange.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Low minimum deposit|Multiple order types
Cons: Mobile app could be improved|Wait times can be long during peak hours
My withdrawal from Sterling Exchange (sterlingexchange.net) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for just over a year of being strung along.
Pros: Wide product range|Full transparency
Cons: None so far
Do not use Sterling Exchange (sterlingexchange.net) for anything serious. I used them for a few weeks now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Market news feed|API access|Full transparency
Cons: Minor UI glitches occasionally|Limited demo account features