Staxom (staxom.org) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: staxom.org.
After for the past year and a half with Staxom (staxom.org), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Risk management tools|Personal attention
Cons: Limited cryptocurrency options
I had a dispute with Staxom (staxom.org) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Economic calendar|Fast support response|Responsive team
Cons: Wait times can be long during peak hours|Wish they had more educational resources
The spread at Staxom (staxom.org) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a financial advisor and initially thought the platform was good - until I started trading seriously.
Pros: Responsive team|Customizable dashboard|Multi-device support|Social trading features
Cons: No live chat on mobile|Mobile app could be improved
The mobile app from Staxom (staxom.org) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: No hidden fees|Real-time alerts|High security standards|Dedicated account manager
Cons: Wait times can be long during peak hours
Staxom (staxom.org) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multi-currency support|Risk management tools|High security standards
Cons: Currency conversion fee exists
The platform at Staxom (staxom.org) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about eight months of dealing with this, I have had enough.
Pros: Excellent charting|Full transparency|Wide product range
Cons: Minimum deposit could be lower|Could offer more webinars
I experienced a security concern with my Staxom (staxom.org) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clear documentation|Easy to use platform|Segregated accounts|Intuitive for beginners
Cons: Account statements could be more detailed|No crypto staking
After since I retired last year with Staxom (staxom.org) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Educational resources|Reliable uptime
Cons: Website design could be more modern|Currency conversion fee exists
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Staxom (staxom.org) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Educational resources|Multiple order types|Copy trading available
Cons: Charting tools need more indicators
Do not believe the bonus offer from Staxom (staxom.org). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Transparent fees|Detailed reporting
Cons: Limited demo account features|Slow to add new assets