Forex Brokers

star-trader.net

1.4 (14 reviews)
🇬🇧 United Kingdom
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1.4
14 reviews
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About star-trader.net

star-trader.net has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Shocking lack of professionalism

S
Simon I.
5 days ago

I wanted to transfer my portfolio from another broker to star-trader.net. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Dividend tracking|Social trading features|Real-time alerts|Full transparency

Cons: Limited cryptocurrency options|Wish they had more educational resources

An exercise in frustration

D
Daniel S.
1 months ago

I had high hopes for star-trader.net based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Great customer service|Helpful community forum|Comprehensive tools|Dedicated account manager

Cons: Could offer more webinars|Email notifications too frequent

Do your due diligence first

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Laura D.
2 months ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

Trading execution is suspicious

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Nora Y.
2 months ago

After spending since early this year trying to make star-trader.net work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: High security standards|Customizable dashboard

Cons: Website design could be more modern|Mobile app could be improved

This company needs to be investigated

T
Trevor X.
3 months ago

I had a dispute with star-trader.net and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Real-time alerts|Fast execution|Multiple order types|Regular updates

Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months

Mobile app loses orders

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Christina A.
5 months ago

I requested my data from star-trader.net under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Demo account available|Portfolio tracking tools

Cons: Help articles are sometimes vague

Nothing but problems since day one

I
Isaac S.
5 months ago

The onboarding at star-trader.net was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Full transparency|Real-time alerts|Great customer service

Cons: No dark mode on mobile

Stay away from star-trader.net

W
William E.
6 months ago

star-trader.net had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Automated trading options|High security standards

Cons: Limited demo account features|No live chat on mobile

My trust has been shattered

M
Megan M.
7 months ago

The only good thing about star-trader.net is that they remind you why regulation matters. I found them after a family member had a good experience. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Fast support response|Portfolio tracking tools|Demo account available|Great customer service

Cons: Live chat only during business hours|Alert system is basic

Did my research - this is suspicious

M
Megan E.
7 months ago

I was about to invest with star-trader.net but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials