Standard Fidelity Ltd

My card was charged twice by Standard Fidelity Ltd on the same day. I had to dispute it with my bank. Standard Fidelity Ltd then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

The only good thing about Standard Fidelity Ltd is that they remind you why regulation matters. I found them from a blog post comparing services. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

I referred a friend to Standard Fidelity Ltd through a podcast recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

KYC with Standard Fidelity Ltd is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

I am in a dispute with Standard Fidelity Ltd over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

What really bothers me about Standard Fidelity Ltd is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.

My withdrawal request from Standard Fidelity Ltd has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.