Stack Options has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 612 81034119, 612 90984288, 612 9188 9379, 61 413690589, 61 0468948024 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.stackoptions.com.
I found Stack Options through a financial advisor and the initial impression was positive. But for over three years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Two-factor authentication|Good mobile app
Cons: Nothing significant|Could offer more webinars
I wanted to transfer my portfolio from another broker to Stack Options. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Dividend tracking|Easy to use platform
Cons: Minimum deposit could be lower|Research section could be deeper
I requested my data from Stack Options under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Good mobile app|Fast deposits|Great customer service
Cons: Limited social trading features|No dark mode on mobile
The so-called education at Stack Options is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a couple of months now thinking they would help me learn.
Pros: Economic calendar|Dividend tracking|Responsive team
Cons: No fractional shares
I lost a significant amount because Stack Options did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Clean UI|Fast deposits|Dividend tracking
Cons: Live chat only during business hours|Spreads widen during volatile periods