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Stability Trust Credit Union

1.3 (13 reviews)
🇳🇿 New Zealand
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1.3
13 reviews
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About Stability Trust Credit Union

Stability Trust Credit Union has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Disgraceful treatment of customers

H
Helen W.
1 months ago

I referred a friend to Stability Trust Credit Union after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Social trading features|Two-factor authentication

Cons: Live chat only during business hours|No fractional shares

Arbitration clause traps you

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Tiffany X.
4 months ago

The onboarding at Stability Trust Credit Union was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Wide product range|Clean UI|Instant funding|Easy withdrawals

Cons: Some tools only available on higher tiers

Checked with regulators - they're not licensed

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Richard A.
5 months ago

I was about to invest with Stability Trust Credit Union but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

No phone number that works

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Marcus P.
6 months ago

What really bothers me about Stability Trust Credit Union is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a friend recommended them and I fell for the polished exterior. Never again.

Pros: Multi-currency support|Helpful community forum|Market news feed

Cons: Charting tools need more indicators

Regulatory warning ignored

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Tiffany Z.
7 months ago

Stability Trust Credit Union locked my account without warning and demanded documents I had already submitted. for roughly four months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Regular updates|Tax reports included|No hidden fees

Cons: Limited demo account features

Closure fee on top of everything

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Andrew E.
7 months ago

The reporting at Stability Trust Credit Union is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: API access|Personal attention|Low minimum deposit|Transparent fees

Cons: Help articles are sometimes vague|Charting tools need more indicators

Do not waste your money here

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Mia E.
7 months ago

The mobile app from Stability Trust Credit Union is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Demo account available|Easy to use platform|Clean UI|Reliable uptime

Cons: No live chat on mobile|Search feature is basic

No ESG or ethical investing options

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Trevor Y.
7 months ago

Stability Trust Credit Union had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Regular platform improvements|Full transparency

Cons: Charting tools need more indicators

Zero accountability

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James H.
9 months ago

I had high hopes for Stability Trust Credit Union through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Detailed reporting|Two-factor authentication|Fast deposits

Cons: Help articles are sometimes vague

Stay far away from this company

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Robert N.
10 months ago

Tried to withdraw my funds from Stability Trust Credit Union and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized