ST Global Markets Ltd. (trade name: Ocean One Securities)

I invested $10,000 with ST Global Markets Ltd. (trade name: Ocean One Securities) after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to British Columbia Securities Commission.

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. ST Global Markets Ltd. (trade name: Ocean One Securities) said it was market conditions. Same news, another broker filled me properly. They are not honest.

Opened my account with ST Global Markets Ltd. (trade name: Ocean One Securities) from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

My withdrawal request from ST Global Markets Ltd. (trade name: Ocean One Securities) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

I was about to invest with ST Global Markets Ltd. (trade name: Ocean One Securities) but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. British Columbia Securities Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.

I had a dispute with ST Global Markets Ltd. (trade name: Ocean One Securities) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.