Spring Ventures has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 612 9191 9710, fax 612 4311 3791
Addresses: 6/10 Spring Street Sydney NSW 2000; 385/912 Cole Street San Francisco CA 94117 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.springventure.com.
Do not believe the bonus offer from Spring Ventures. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Low minimum deposit|Economic calendar|Dividend tracking
Cons: Onboarding videos are outdated|Minimum deposit could be lower
My card was charged twice by Spring Ventures on the same day. I had to dispute it with my bank. Spring Ventures then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Real-time alerts|Dedicated account manager
Cons: Research section could be deeper
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Spring Ventures recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Good mobile app|Fast deposits|Quick verification|Great customer service
Cons: Wait times can be long during peak hours|Email notifications too frequent
The platform itself is okay, but the customer service at Spring Ventures is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Demo account available|Regular updates
Cons: Cannot customize dashboard fully|Live chat only during business hours
The reporting at Spring Ventures is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Segregated accounts|Risk management tools|Competitive fees|Regular updates
Cons: Minimum deposit could be lower
The platform at Spring Ventures is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past six months of dealing with this, I have had enough.
Pros: Competitive fees|Quick verification|Helpful community forum|Easy to use platform
Cons: No phone support on weekends|Would like more payment methods
KYC with Spring Ventures is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Transparent fees|Instant funding
Cons: Alert system is basic
Where do I even begin with Spring Ventures? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Fast support response|Good analytical tools
Cons: Minor UI glitches occasionally|Some tools only available on higher tiers
After using Spring Ventures since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Quick verification|Two-factor authentication
Cons: Limited ETF selection
Spring Ventures had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Smooth onboarding|Good mobile app|Instant funding|High security standards
Cons: Inactivity fee applies after 12 months|Limited social trading features