Cryptocurrency Exchanges

Sotremfxoption ltd

1.7 (15 reviews)
🇳🇿 New Zealand
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1.7
15 reviews
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About Sotremfxoption ltd

Sotremfxoption ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

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Customer Reviews

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Impossible to reach anyone

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William N.
9 months ago

I had a dispute with Sotremfxoption ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Easy withdrawals|Fast deposits

Cons: No crypto staking

No investor compensation scheme

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Miles S.
10 months ago

Customer support at Sotremfxoption ltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Competitive fees|Wide product range

Cons: Website design could be more modern

Beyond frustrated

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Andrea I.
11 months ago

I trusted Sotremfxoption ltd with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Personal attention|Customizable dashboard|Detailed reporting

Cons: Limited cryptocurrency options

Automated responses only

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Wyatt M.
11 months ago

I lost a significant amount because Sotremfxoption ltd did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Detailed reporting|Multiple order types|Dedicated account manager

Cons: Minor UI glitches occasionally

Account locked for no reason

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Nicole D.
11 months ago

The mobile app from Sotremfxoption ltd is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Detailed reporting|Helpful community forum|Responsive team

Cons: Currency conversion fee exists