Solidus Markets (solidusmarkets.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +441606531171, +61485957828 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.solidusmarkets.coms.
My card was charged twice by Solidus Markets (solidusmarkets.com) on the same day. I had to dispute it with my bank. Solidus Markets (solidusmarkets.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Copy trading available|Professional team
Cons: Charting tools need more indicators
After using Solidus Markets (solidusmarkets.com) for roughly four months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Good mobile app|Wide product range|Personal attention
Cons: Live chat only during business hours
Solidus Markets (solidusmarkets.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Dedicated account manager|Customizable dashboard
Cons: Limited social trading features
I experienced a security concern with my Solidus Markets (solidusmarkets.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Smooth onboarding|Clear documentation|Two-factor authentication
Cons: Some tools only available on higher tiers
What really bothers me about Solidus Markets (solidusmarkets.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.
Pros: Real-time alerts|Economic calendar
Cons: Alert system is basic
The onboarding at Solidus Markets (solidusmarkets.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|No hidden fees
Cons: No live chat on mobile|No integrated tax optimization
I had a dispute with Solidus Markets (solidusmarkets.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: No hidden fees|Multiple order types|Easy to use platform
Cons: Inactivity fee applies after 12 months
The mobile app from Solidus Markets (solidusmarkets.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: No hidden fees|Wide product range|Risk management tools|Segregated accounts
Cons: No live chat on mobile