Solartecna / solartecna.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I closed a profitable position at Solartecna / solartecna.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clear documentation|Transparent fees|Fast support response
Cons: Live chat only during business hours
I requested my data from Solartecna / solartecna.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Segregated accounts|Easy withdrawals
Cons: Website design could be more modern|No dark mode on mobile
I had a dispute with Solartecna / solartecna.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Automated trading options|Great customer service
Cons: Spreads widen during volatile periods|Account statements could be more detailed