Forex Brokers

Smarttradershive

1.4 (14 reviews)
🇬🇧 United Kingdom
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1.4
14 reviews
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About Smarttradershive

Smarttradershive has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Terrible customer service

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Wyatt C.
1 months ago

Smarttradershive seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Educational resources|Good analytical tools

Cons: Limited social trading features|Onboarding videos are outdated

Spread betting is rigged

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Charles B.
1 months ago

Customer support at Smarttradershive seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Helpful community forum|Clear documentation|Quick verification|Good analytical tools

Cons: Mobile app could be improved|No dark mode on mobile

Mobile app loses orders

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Trevor P.
1 months ago

Do not use Smarttradershive for anything serious. I used them for the past six months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Professional team|Regular platform improvements

Cons: Charting tools need more indicators

Impossible to reach anyone

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Hannah K.
2 months ago

I am in a dispute with Smarttradershive over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Responsive team|Instant funding|Dividend tracking|Clear documentation

Cons: Would like more payment methods

Data breach and they did not notify us

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Adrian W.
2 months ago

KYC with Smarttradershive is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Two-factor authentication|Intuitive for beginners

Cons: Withdrawal takes 1-2 business days

A nightmare experience

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Teresa C.
3 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Smarttradershive is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Good mobile app|Transparent fees|Wide product range|Dividend tracking

Cons: Slow to add new assets|Alert system is basic

Did my research - this is suspicious

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Harry N.
4 months ago

Several red flags with Smarttradershive: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Not registered with regulators|Unrealistic promises

I expected bad but this was worse

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Kevin S.
8 months ago

After for roughly four months with Smarttradershive, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Instant funding|Multi-device support|Economic calendar|Low minimum deposit

Cons: Currency conversion fee exists

Important information for potential investors

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William E.
8 months ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Pros: Information is publicly available for verification

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

Account restricted after profit

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Noah Y.
9 months ago

Where do I even begin with Smarttradershive? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Dividend tracking|Multi-currency support|Segregated accounts|Full transparency

Cons: Currency conversion fee exists|Limited ETF selection