SmartsTradesGlobal.com has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I gave SmartsTradesGlobal.com a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: High security standards|Quick verification
Cons: Currency conversion fee exists
I wanted to transfer my portfolio from another broker to SmartsTradesGlobal.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast execution|Professional team|Instant funding|Portfolio tracking tools
Cons: Would like more payment methods|Search feature is basic
My card was charged twice by SmartsTradesGlobal.com on the same day. I had to dispute it with my bank. SmartsTradesGlobal.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Professional team|Market news feed|Intuitive for beginners|High security standards
Cons: Mobile app could be improved|None so far
SmartsTradesGlobal.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Quick verification|Real-time alerts|Fast deposits
Cons: Research section could be deeper|Would like more payment methods
Several red flags with SmartsTradesGlobal.com: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
I want to warn everyone about SmartsTradesGlobal.com. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Lost entire investment|Reported to authorities|Unresponsive
SmartsTradesGlobal.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast execution|Smooth onboarding
Cons: Slow to add new assets|Help articles are sometimes vague
I referred a friend to SmartsTradesGlobal.com based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Comprehensive tools|Easy to use platform|Automated trading options|Educational resources
Cons: Wait times can be long during peak hours
After using SmartsTradesGlobal.com for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Regular updates|Educational resources|Clear documentation
Cons: Slow to add new assets|Website design could be more modern
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. SmartsTradesGlobal.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Educational resources|Clean UI
Cons: Onboarding videos are outdated