smartrade.cm has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: smartrade.cm.
The reporting at smartrade.cm is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Transparent fees|Educational resources
Cons: Mobile app could be improved
Customer support at smartrade.cm seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast execution|Intuitive for beginners|Good analytical tools
Cons: None so far
After for the past six months with smartrade.cm I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Instant funding|Reliable uptime
Cons: Withdrawal takes 1-2 business days
The mobile app from smartrade.cm is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Customizable dashboard|Economic calendar|Professional team|Low minimum deposit
Cons: Account statements could be more detailed
I have been trying to close my account with smartrade.cm for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast execution|Regular updates
Cons: Currency conversion fee exists|Minor UI glitches occasionally
The platform itself is okay, but the customer service at smartrade.cm is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Helpful community forum|Reliable uptime|Dividend tracking|Automated trading options
Cons: No fractional shares|No crypto staking
My withdrawal request from smartrade.cm has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Automated trading options|Responsive team|Two-factor authentication
Cons: No crypto staking
After spending for over a year trying to make smartrade.cm work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Real-time alerts|Multi-device support|Social trading features|Clear documentation
Cons: Email notifications too frequent
The hidden fees at smartrade.cm are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Risk management tools|Copy trading available|Segregated accounts|Easy withdrawals
Cons: Mobile app could be improved|Some tools only available on higher tiers
The so-called education at smartrade.cm is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Dedicated account manager|Full transparency|Multi-currency support
Cons: Would like more payment methods|Limited ETF selection