Smartnet Trade (smartnet-trade.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 7 Merchant Street, Victoria 3008, Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: smartnet-trade.com.
Do not believe the bonus offer from Smartnet Trade (smartnet-trade.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after seeing their ad online and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Great customer service|Stable platform|High security standards
Cons: No live chat on mobile|Live chat only during business hours
The platform at Smartnet Trade (smartnet-trade.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past six months of dealing with this, I have had enough.
Pros: Regular platform improvements|Easy to use platform|High security standards|Professional team
Cons: No integrated tax optimization|Currency conversion fee exists
I experienced a security concern with my Smartnet Trade (smartnet-trade.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-currency support|Excellent charting|Clean UI
Cons: Slow to add new assets
The onboarding at Smartnet Trade (smartnet-trade.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Competitive fees|Instant funding
Cons: Slow to add new assets|Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Smartnet Trade (smartnet-trade.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multiple order types|Easy to use platform
Cons: Limited cryptocurrency options|Nothing significant
I referred a friend to Smartnet Trade (smartnet-trade.com) after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good mobile app|Automated trading options|Comprehensive tools|Good analytical tools
Cons: Inactivity fee applies after 12 months
After for a few weeks now with Smartnet Trade (smartnet-trade.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Educational resources|Great customer service
Cons: Search feature is basic
KYC with Smartnet Trade (smartnet-trade.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Reliable uptime|Detailed reporting
Cons: No dark mode on mobile|Wait times can be long during peak hours
I lost a significant amount because Smartnet Trade (smartnet-trade.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Wide product range|Intuitive for beginners
Cons: No phone support on weekends
After using Smartnet Trade (smartnet-trade.com) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Clear documentation|Quick verification|Personal attention|Fast deposits
Cons: Limited social trading features