smartdirect500 has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at smartdirect500 is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Market news feed|Transparent fees
Cons: Could offer more webinars
I gave smartdirect500 a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Professional team|Market news feed|Excellent charting|Customizable dashboard
Cons: No fractional shares
I found smartdirect500 after hearing about them at a conference and the initial impression was positive. But for over three years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Fast deposits|Easy withdrawals|Intuitive for beginners
Cons: Limited cryptocurrency options