Smartblockcap (smartblockcap.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1602935 9809
Addresses: 1803-1871 E Dakota Ave Fresno CA 93726 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: smartblockcap.com.
Opened my account with Smartblockcap (smartblockcap.com) after seeing their ad online and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Helpful community forum|Portfolio tracking tools|Great customer service
Cons: No live chat on mobile
My card was charged twice by Smartblockcap (smartblockcap.com) on the same day. I had to dispute it with my bank. Smartblockcap (smartblockcap.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular updates|Market news feed|Portfolio tracking tools|Stable platform
Cons: Mobile app could be improved|Alert system is basic
Smartblockcap (smartblockcap.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Segregated accounts|Detailed reporting|Fast execution|Excellent charting
Cons: Minor UI glitches occasionally
The reporting at Smartblockcap (smartblockcap.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Detailed reporting|Helpful community forum|Social trading features|Great customer service
Cons: Limited social trading features
I have been trying to close my account with Smartblockcap (smartblockcap.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Real-time alerts|Educational resources
Cons: Account statements could be more detailed