SMART TRADE INVESTMENT has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.smartinvests.live.
The platform itself is okay, but the customer service at SMART TRADE INVESTMENT is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Stable platform|Full transparency|Responsive team|Low minimum deposit
Cons: Email notifications too frequent|Website design could be more modern
SMART TRADE INVESTMENT changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Low minimum deposit|Market news feed
Cons: No live chat on mobile
SMART TRADE INVESTMENT has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Good analytical tools|Instant funding
Cons: No fractional shares|Some tools only available on higher tiers
For anyone considering SMART TRADE INVESTMENT, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
SMART TRADE INVESTMENT advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Instant funding|Helpful community forum|Copy trading available|Dedicated account manager
Cons: Withdrawal takes 1-2 business days
I lost a significant amount because SMART TRADE INVESTMENT did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Social trading features|Transparent fees|Multi-device support
Cons: No fractional shares
SMART TRADE INVESTMENT had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Real-time alerts|Two-factor authentication|Regular platform improvements|Responsive team
Cons: Cannot customize dashboard fully
My withdrawal request from SMART TRADE INVESTMENT has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Smooth onboarding|Two-factor authentication|Reliable uptime
Cons: Alert system is basic|Withdrawal takes 1-2 business days
The spread at SMART TRADE INVESTMENT is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after attending a webinar they hosted and initially thought the platform was good - until I started trading seriously.
Pros: Clear documentation|Competitive fees
Cons: Minor UI glitches occasionally|Live chat only during business hours
After spending since I retired last year trying to make SMART TRADE INVESTMENT work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: API access|Instant funding|Multi-device support
Cons: Limited social trading features|Search feature is basic