Smart Finex (smartfinexchange.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: smartfinexchange.com.
The mobile app from Smart Finex (smartfinexchange.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Risk management tools|Good mobile app|Two-factor authentication
Cons: No phone support on weekends
I gave Smart Finex (smartfinexchange.com) a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Responsive team|Easy withdrawals
Cons: None so far
Smart Finex (smartfinexchange.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Regular platform improvements|Full transparency|Dividend tracking|Reliable uptime
Cons: Cannot customize dashboard fully|Wait times can be long during peak hours
If you are reading this considering Smart Finex (smartfinexchange.com) - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: API access|Excellent charting
Cons: Cannot customize dashboard fully