Smart Finex (smartfinexchange.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: smartfinexchange.com.
After since early this year with Smart Finex (smartfinexchange.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Competitive fees|Helpful community forum
Cons: Desktop app not available on Linux
Smart Finex (smartfinexchange.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Economic calendar|Demo account available
Cons: No dark mode on mobile
After using Smart Finex (smartfinexchange.com) since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Personal attention|Responsive team
Cons: Website design could be more modern|Withdrawal takes 1-2 business days
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Smart Finex (smartfinexchange.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Low minimum deposit|Demo account available|Professional team|Market news feed
Cons: Currency conversion fee exists|None so far
I trusted Smart Finex (smartfinexchange.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Helpful community forum|Dividend tracking|Multi-currency support
Cons: Live chat only during business hours|No live chat on mobile
Smart Finex (smartfinexchange.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Wide product range|No hidden fees|Fast support response
Cons: Search feature is basic
Where do I even begin with Smart Finex (smartfinexchange.com)? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Quick verification|Multi-currency support
Cons: Live chat only during business hours|Currency conversion fee exists
The spread at Smart Finex (smartfinexchange.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Full transparency|Economic calendar|Tax reports included
Cons: No integrated tax optimization|Withdrawal takes 1-2 business days
Smart Finex (smartfinexchange.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Economic calendar|Social trading features|Low minimum deposit|Detailed reporting
Cons: Would like more payment methods|Spreads widen during volatile periods
I requested my data from Smart Finex (smartfinexchange.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Responsive team|Customizable dashboard|Dedicated account manager
Cons: Desktop app not available on Linux