Sky Base Capital (skybasecapital.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Level 9 55 Grafton Street Bondi Junction Sydney NSW This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.skybasecapital.com.
Sky Base Capital (skybasecapital.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multi-currency support|Two-factor authentication|Clean UI
Cons: Account statements could be more detailed
Sky Base Capital (skybasecapital.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: No hidden fees|Two-factor authentication|Regular updates|Multi-device support
Cons: Wish they had more educational resources|No dark mode on mobile
I have been trying to close my account with Sky Base Capital (skybasecapital.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Multiple order types|Good mobile app
Cons: Some tools only available on higher tiers|Could offer more webinars
My withdrawal from Sky Base Capital (skybasecapital.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since the beginning of the year of being strung along.
Pros: Easy to use platform|Clean UI|Responsive team
Cons: Email notifications too frequent
The reporting at Sky Base Capital (skybasecapital.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Reliable uptime|Regular updates|Great customer service|Dedicated account manager
Cons: Limited ETF selection
I am in a dispute with Sky Base Capital (skybasecapital.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: API access|Low minimum deposit
Cons: Withdrawal takes 1-2 business days|Mobile app could be improved
I lost a significant amount because Sky Base Capital (skybasecapital.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Economic calendar|Comprehensive tools|Transparent fees
Cons: Website design could be more modern|Account statements could be more detailed
I gave Sky Base Capital (skybasecapital.com) a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast execution|Fast deposits
Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months
I had high hopes for Sky Base Capital (skybasecapital.com) through a podcast recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: API access|Fast execution
Cons: Slow to add new assets
Sky Base Capital (skybasecapital.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Real-time alerts|Reliable uptime|Personal attention
Cons: Inactivity fee applies after 12 months