SimpleEx Auto Trade / Simpleexautotrade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Where do I even begin with SimpleEx Auto Trade / Simpleexautotrade? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Tax reports included|Wide product range|Comprehensive tools
Cons: Limited ETF selection
I lost a significant amount because SimpleEx Auto Trade / Simpleexautotrade did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Segregated accounts|Social trading features
Cons: Would like more payment methods
After for nearly two years with SimpleEx Auto Trade / Simpleexautotrade, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-device support|Full transparency|Good mobile app|Copy trading available
Cons: Charting tools need more indicators|Limited demo account features
The mobile app from SimpleEx Auto Trade / Simpleexautotrade is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Clear documentation|Personal attention|Helpful community forum
Cons: Currency conversion fee exists
Several red flags with SimpleEx Auto Trade / Simpleexautotrade: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
After using SimpleEx Auto Trade / Simpleexautotrade for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Tax reports included|Regular platform improvements
Cons: Onboarding videos are outdated
If you are reading this considering SimpleEx Auto Trade / Simpleexautotrade - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for a couple of months now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Clean UI|Segregated accounts|Great customer service
Cons: Nothing significant|Withdrawal takes 1-2 business days
The onboarding at SimpleEx Auto Trade / Simpleexautotrade was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Fast support response|Fast execution
Cons: Account statements could be more detailed|Inactivity fee applies after 12 months
I want to warn everyone about SimpleEx Auto Trade / Simpleexautotrade. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized