Silver Ridge Resources has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +85 2 5808 7858
Addresses: 681 Haining Rd Zhabei Shanghai 200085 Hay Wah Building Hennessy Road Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.silverridgeresources.com.
Silver Ridge Resources changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Personal attention|Smooth onboarding|Responsive team
Cons: Charting tools need more indicators
If you are reading this considering Silver Ridge Resources - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over since last summer has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Educational resources|Clean UI|Market news feed
Cons: None so far|No fractional shares
I requested my data from Silver Ridge Resources under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clean UI|Demo account available|Detailed reporting
Cons: Wait times can be long during peak hours|Charting tools need more indicators
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Silver Ridge Resources recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Tax reports included|Full transparency|Clean UI|Multi-device support
Cons: Limited ETF selection|Onboarding videos are outdated
Customer support at Silver Ridge Resources seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast deposits|Segregated accounts|Multiple order types|Professional team
Cons: Limited cryptocurrency options
I opened an account with Silver Ridge Resources for about five months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: High security standards|Helpful community forum|Easy withdrawals|Personal attention
Cons: Minor UI glitches occasionally
The spread at Silver Ridge Resources is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Professional team|Fast deposits|Intuitive for beginners|Transparent fees
Cons: Would like more payment methods
My withdrawal request from Silver Ridge Resources has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Segregated accounts|Transparent fees|Detailed reporting|Wide product range
Cons: No phone support on weekends|Help articles are sometimes vague
Silver Ridge Resources had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Responsive team|Tax reports included|Fast deposits
Cons: No phone support on weekends
Where do I even begin with Silver Ridge Resources? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Portfolio tracking tools|Reliable uptime
Cons: Some tools only available on higher tiers|Limited social trading features