Sidra Capital has been flagged by Dubai Financial Services Authority for "Registered/Licensed entity impersonators|Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
My card was charged twice by Sidra Capital on the same day. I had to dispute it with my bank. Sidra Capital then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Portfolio tracking tools|Fast deposits|Good mobile app|No hidden fees
Cons: Inactivity fee applies after 12 months|No fractional shares
Sidra Capital has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Risk management tools|Demo account available
Cons: No phone support on weekends
Sidra Capital seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Excellent charting|Two-factor authentication|Quick verification
Cons: No phone support on weekends|Website design could be more modern
The reporting at Sidra Capital is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Quick verification|Detailed reporting|Customizable dashboard
Cons: Withdrawal takes 1-2 business days|Help articles are sometimes vague
My withdrawal from Sidra Capital was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: Smooth onboarding|Helpful community forum|Professional team|Educational resources
Cons: Wait times can be long during peak hours
Where do I even begin with Sidra Capital? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Good mobile app|Comprehensive tools|Economic calendar
Cons: No integrated tax optimization|Research section could be deeper
Several red flags with Sidra Capital: (1) They promise unrealistically high returns, (2) They're not registered with Dubai Financial Services Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Pros: Website looks legitimate on the surface
Cons: Unauthorized firm|Found in IOSCO warnings database
I am in a dispute with Sidra Capital over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Real-time alerts|API access|Wide product range
Cons: No integrated tax optimization
The spread at Sidra Capital is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after doing extensive research and initially thought the platform was good - until I started trading seriously.
Pros: Regular platform improvements|Responsive team
Cons: No fractional shares
I have been trying to close my account with Sidra Capital for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Comprehensive tools|Fast support response
Cons: Account statements could be more detailed