Forex Brokers

Shin Futures

1.6 (11 reviews)
🇦🇺 Australia
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1.6
11 reviews
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About Shin Futures

Shin Futures has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 85 23019 9499, 1 870 222 0217, fax 1 877 631 2953

Addresses: Office Tower Convention Plaza 1 Harbour Road Wanchai Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.shinfutures.com.

Customer Reviews

Write a Review

Save yourself the trouble

L
Leah N.
2 days ago

I referred a friend to Shin Futures after a trusted YouTuber reviewed them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Stable platform|Real-time alerts|Fast execution

Cons: Currency conversion fee exists

Swap rates are predatory

A
Andrea V.
3 weeks ago

I lost a significant amount because Shin Futures did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Instant funding|Dividend tracking|Quick verification|Personal attention

Cons: Search feature is basic|Account statements could be more detailed

They need a complete overhaul

O
Owen H.
1 months ago

Shin Futures advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: No hidden fees|Multi-currency support

Cons: Nothing significant

Rock bottom service quality

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Lauren R.
2 months ago

Do not believe the bonus offer from Shin Futures. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited when my bank disappointed me and I searched for alternatives and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Instant funding|Helpful community forum|Two-factor authentication

Cons: Would like more payment methods|Limited ETF selection

Took my money and went silent

K
Kayla I.
2 months ago

I signed up with Shin Futures through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Real-time alerts|Market news feed

Cons: Limited social trading features

Death of account holder process unknown

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Natalie M.
3 months ago

The platform at Shin Futures is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for nearly two years of dealing with this, I have had enough.

Pros: High security standards|Stable platform

Cons: Email notifications too frequent|No phone support on weekends

Copy trading copied the worst traders

S
Sarah M.
5 months ago

Shin Futures seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Clear documentation|Risk management tools

Cons: Mobile app could be improved

Email support takes 2 weeks

T
Teresa Z.
6 months ago

The onboarding at Shin Futures was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Multiple order types|Easy to use platform|Smooth onboarding|Real-time alerts

Cons: Live chat only during business hours|Limited social trading features

Nothing but problems since day one

I
Ian Z.
7 months ago

I am in a dispute with Shin Futures over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Social trading features|Portfolio tracking tools

Cons: No dark mode on mobile

Zero accountability

J
Jasmine D.
7 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Shin Futures said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Competitive fees|Demo account available|Great customer service|Portfolio tracking tools

Cons: Some tools only available on higher tiers