SethRui (sethrui.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.sethrui.com.
The spread at SethRui (sethrui.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through word of mouth in my investment club and initially thought the platform was good - until I started trading seriously.
Pros: API access|Dedicated account manager
Cons: Account statements could be more detailed|Search feature is basic
After using SethRui (sethrui.com) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Responsive team|Good mobile app
Cons: Search feature is basic
I gave SethRui (sethrui.com) a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Detailed reporting|Fast support response|Clean UI|Easy to use platform
Cons: Email notifications too frequent|No dark mode on mobile
Customer support at SethRui (sethrui.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast support response|Competitive fees|Stable platform
Cons: No integrated tax optimization|Limited cryptocurrency options
The onboarding at SethRui (sethrui.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|Helpful community forum|High security standards|Low minimum deposit
Cons: Help articles are sometimes vague|No live chat on mobile