Sequoia Capital Markets has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". Sequoia Capital Markets found at www.sequoiacm.net and/or www.sequoiacm.com is not registered in Ontario to engage in the business of trading in securities. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Sequoia Capital Markets locked my account without warning and demanded documents I had already submitted. for the past year and a half later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Dividend tracking|Great customer service
Cons: No crypto staking
Sequoia Capital Markets changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Two-factor authentication|Detailed reporting|Risk management tools|Professional team
Cons: Alert system is basic
The reporting at Sequoia Capital Markets is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: No hidden fees|Dividend tracking|Comprehensive tools
Cons: Some tools only available on higher tiers|Search feature is basic
The platform itself is okay, but the customer service at Sequoia Capital Markets is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Smooth onboarding|Two-factor authentication|Automated trading options
Cons: Email notifications too frequent|No dark mode on mobile
My card was charged twice by Sequoia Capital Markets on the same day. I had to dispute it with my bank. Sequoia Capital Markets then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Detailed reporting|Regular platform improvements|High security standards
Cons: Desktop app not available on Linux|Limited social trading features
Where do I even begin with Sequoia Capital Markets? for over three years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Clean UI|Two-factor authentication
Cons: Limited ETF selection
I signed up with Sequoia Capital Markets from a review site like this one and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Good mobile app|No hidden fees|Tax reports included
Cons: Limited demo account features
What really bothers me about Sequoia Capital Markets is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: Multi-device support|Easy to use platform
Cons: Account statements could be more detailed
I wanted to transfer my portfolio from another broker to Sequoia Capital Markets. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Portfolio tracking tools|Fast support response|Market news feed
Cons: Research section could be deeper
After for roughly four months with Sequoia Capital Markets I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clean UI|Reliable uptime|Great customer service|Regular updates
Cons: Account statements could be more detailed