Safuu 2.0 (safuu.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: safuu.com.
The onboarding at Safuu 2.0 (safuu.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Stable platform|Portfolio tracking tools|Economic calendar|Great customer service
Cons: Could offer more webinars|Withdrawal takes 1-2 business days
I wanted to transfer my portfolio from another broker to Safuu 2.0 (safuu.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Tax reports included|Fast execution
Cons: Limited cryptocurrency options|Mobile app could be improved
Safuu 2.0 (safuu.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Copy trading available|Good analytical tools|Quick verification|Tax reports included
Cons: Desktop app not available on Linux
The platform itself is okay, but the customer service at Safuu 2.0 (safuu.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Smooth onboarding|Dividend tracking|Competitive fees
Cons: Limited demo account features
KYC with Safuu 2.0 (safuu.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Segregated accounts|Market news feed
Cons: Limited demo account features
After spending for a couple of months now trying to make Safuu 2.0 (safuu.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Demo account available|Stable platform|Customizable dashboard|Social trading features
Cons: Account statements could be more detailed
My withdrawal request from Safuu 2.0 (safuu.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Social trading features|Good mobile app
Cons: Live chat only during business hours|Withdrawal takes 1-2 business days
I have been trying to close my account with Safuu 2.0 (safuu.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Dividend tracking|Clean UI|Good analytical tools
Cons: Email notifications too frequent