SafeX Pro has been flagged by British Columbia Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I experienced a security concern with my SafeX Pro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Good mobile app|Segregated accounts
Cons: Onboarding videos are outdated|No crypto staking
I am in a dispute with SafeX Pro over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multiple order types|Clean UI|Fast deposits|API access
Cons: Inactivity fee applies after 12 months
I had a dispute with SafeX Pro and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Regular updates|API access|Comprehensive tools|Good analytical tools
Cons: Wait times can be long during peak hours
SafeX Pro changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Economic calendar|Helpful community forum|Two-factor authentication
Cons: Could offer more webinars
KYC with SafeX Pro is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Responsive team|Customizable dashboard
Cons: Search feature is basic|Alert system is basic
After for the past six months with SafeX Pro I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Fast execution|Clean UI|Good mobile app
Cons: No fractional shares|No live chat on mobile
SafeX Pro offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Educational resources|Two-factor authentication
Cons: Wait times can be long during peak hours
I lost a significant amount because SafeX Pro did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Fast deposits|Responsive team
Cons: No live chat on mobile
I invested $2,000 with SafeX Pro after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to British Columbia Securities Commission.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I was about to invest with SafeX Pro but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. British Columbia Securities Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly