Safeguard Equity Group has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 8525 737 990, fax 8523 00166 330
Addresses: 88 Queensway Central Hong Kong Hong Kong 852 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.safeguardequity.com.
The platform at Safeguard Equity Group is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Wide product range|Clear documentation
Cons: Cannot customize dashboard fully|Nothing significant
The reporting at Safeguard Equity Group is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Segregated accounts|Wide product range|Easy to use platform|Portfolio tracking tools
Cons: Search feature is basic
I trusted Safeguard Equity Group with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Smooth onboarding|Regular platform improvements|Portfolio tracking tools|Multi-currency support
Cons: Inactivity fee applies after 12 months|Mobile app could be improved
My withdrawal request from Safeguard Equity Group has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Reliable uptime|Dividend tracking|Multi-device support
Cons: Help articles are sometimes vague|Limited demo account features
I had a dispute with Safeguard Equity Group and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Good analytical tools|Instant funding
Cons: Limited demo account features
If you are reading this considering Safeguard Equity Group - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for over three years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Wide product range|Multi-currency support|Real-time alerts|No hidden fees
Cons: Currency conversion fee exists