safe-horizon.net has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: safe-horizon.net.
safe-horizon.net seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Wide product range|API access|Dividend tracking
Cons: Limited social trading features
I trusted safe-horizon.net with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Social trading features|Detailed reporting|Customizable dashboard
Cons: None so far
I gave safe-horizon.net a fair chance. After for close to eighteen months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Portfolio tracking tools|Segregated accounts
Cons: Spreads widen during volatile periods|Minimum deposit could be lower
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. safe-horizon.net recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Dividend tracking|Copy trading available
Cons: Search feature is basic|Slow to add new assets
My card was charged twice by safe-horizon.net on the same day. I had to dispute it with my bank. safe-horizon.net then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Market news feed|Responsive team|Full transparency|Wide product range
Cons: Live chat only during business hours
Do not use safe-horizon.net for anything serious. I used them for close to eighteen months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Responsive team|No hidden fees|Fast support response|Two-factor authentication
Cons: Currency conversion fee exists
Where do I even begin with safe-horizon.net? since last summer of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Clear documentation|No hidden fees|Good analytical tools
Cons: Search feature is basic
I had a dispute with safe-horizon.net and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Low minimum deposit|Professional team|Transparent fees
Cons: Live chat only during business hours
I joined safe-horizon.net through a forum discussion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Market news feed|Regular platform improvements
Cons: Desktop app not available on Linux|Wait times can be long during peak hours
I have been trying to close my account with safe-horizon.net for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Stable platform|Reliable uptime
Cons: Charting tools need more indicators