Rutormax (rutormax.eth-dapp.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: rutormax.eth-dapp.com.
Rutormax (rutormax.eth-dapp.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Risk management tools|Educational resources|Two-factor authentication
Cons: Desktop app not available on Linux
Do not be fooled by the professional-looking website. Behind the scenes, Rutormax (rutormax.eth-dapp.com) is disorganized and incompetent. I found them after hearing about them at a conference and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Low minimum deposit|Social trading features|Demo account available|Economic calendar
Cons: Research section could be deeper
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Rutormax (rutormax.eth-dapp.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Comprehensive tools|Dividend tracking
Cons: No crypto staking
My withdrawal from Rutormax (rutormax.eth-dapp.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.
Pros: Easy to use platform|Dividend tracking|Responsive team|Regular platform improvements
Cons: Account statements could be more detailed|Help articles are sometimes vague
Do not use Rutormax (rutormax.eth-dapp.com) for anything serious. I used them for close to eighteen months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Dividend tracking|Full transparency|Fast execution
Cons: Research section could be deeper|Live chat only during business hours
The platform itself is okay, but the customer service at Rutormax (rutormax.eth-dapp.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Excellent charting|Intuitive for beginners|Easy withdrawals
Cons: Limited cryptocurrency options|None so far
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Rutormax (rutormax.eth-dapp.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Automated trading options|Instant funding|Full transparency|Great customer service
Cons: No phone support on weekends
I joined Rutormax (rutormax.eth-dapp.com) after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Multi-currency support|Easy withdrawals|No hidden fees
Cons: Spreads widen during volatile periods
My card was charged twice by Rutormax (rutormax.eth-dapp.com) on the same day. I had to dispute it with my bank. Rutormax (rutormax.eth-dapp.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: No hidden fees|Detailed reporting|Clear documentation|Social trading features
Cons: None so far
I experienced a security concern with my Rutormax (rutormax.eth-dapp.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-device support|Segregated accounts
Cons: No crypto staking