Brokerages

Royal Trust Securities (royaltrustsec.com)

1.7 (9 reviews)
🇦🇺 Australia
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1.7
9 reviews
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About Royal Trust Securities (royaltrustsec.com)

Royal Trust Securities (royaltrustsec.com) has been flagged by Australian Securities and Investments Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Mobile app loses orders

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Gavin B.
2 months ago

I found Royal Trust Securities (royaltrustsec.com) after a trusted YouTuber reviewed them and the initial impression was positive. But since I opened my account last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Transparent fees|Fast execution

Cons: Inactivity fee applies after 12 months

Nothing but problems since day one

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Steven T.
3 months ago

Customer support at Royal Trust Securities (royaltrustsec.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Responsive team|Reliable uptime

Cons: Limited social trading features|No crypto staking

Migration from old platform was a mess

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Dean F.
4 months ago

I had high hopes for Royal Trust Securities (royaltrustsec.com) through word of mouth in my investment club, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Tax reports included|Easy to use platform

Cons: Spreads widen during volatile periods

Did my research - this is suspicious

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Christopher L.
7 months ago

I was about to invest with Royal Trust Securities (royaltrustsec.com) but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Australian Securities and Investments Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Unauthorized firm|Found in IOSCO warnings database

Beyond frustrated

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Natalie V.
9 months ago

I had a dispute with Royal Trust Securities (royaltrustsec.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Risk management tools|Professional team|Intuitive for beginners

Cons: Wish they had more educational resources

Automated responses only

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Gavin G.
10 months ago

I signed up with Royal Trust Securities (royaltrustsec.com) after my brother mentioned them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Economic calendar|Multi-device support|Responsive team

Cons: Limited ETF selection

They blocked me after I invested

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Charles P.
10 months ago

Tried to withdraw my funds from Royal Trust Securities (royaltrustsec.com) and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Blocked my account|No legitimate license|Fake returns

This company needs to be investigated

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Connor G.
11 months ago

My withdrawal from Royal Trust Securities (royaltrustsec.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.

Pros: Demo account available|High security standards|Great customer service|Two-factor authentication

Cons: Limited ETF selection

Took my money and went silent

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Thomas C.
11 months ago

My withdrawal request from Royal Trust Securities (royaltrustsec.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Responsive team|Market news feed|Full transparency|Two-factor authentication

Cons: Website design could be more modern|Wait times can be long during peak hours