Rocketpipsltd has been flagged by Financial Supervisory Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Rocketpipsltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Reliable uptime|Real-time alerts
Cons: No integrated tax optimization
I lost a significant amount because Rocketpipsltd did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Dedicated account manager|Regular updates
Cons: Onboarding videos are outdated|Currency conversion fee exists
Tried to withdraw my funds from Rocketpipsltd and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I referred a friend to Rocketpipsltd through word of mouth in my investment club. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Personal attention|Excellent charting|Tax reports included|API access
Cons: Limited ETF selection
Rocketpipsltd locked my account without warning and demanded documents I had already submitted. for about three months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Responsive team|Multi-device support
Cons: No crypto staking|Slow to add new assets
I gave Rocketpipsltd a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Real-time alerts|Portfolio tracking tools
Cons: No integrated tax optimization
Rocketpipsltd has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Low minimum deposit|Fast deposits
Cons: Wish they had more educational resources|Withdrawal takes 1-2 business days
I had high hopes for Rocketpipsltd after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Good analytical tools|No hidden fees
Cons: No integrated tax optimization|No phone support on weekends
Opened my account with Rocketpipsltd after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Fast execution|Low minimum deposit|Fast deposits
Cons: None so far
I found Rocketpipsltd when my bank disappointed me and I searched for alternatives and the initial impression was positive. But for over three years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Economic calendar|Easy to use platform|Social trading features|Clear documentation
Cons: None so far