Rock Chain FXC (rockchainfxc.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61756555416 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: rockchainfxc.com.
My withdrawal from Rock Chain FXC (rockchainfxc.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over three years of being strung along.
Pros: Multi-device support|Transparent fees|Social trading features
Cons: Help articles are sometimes vague|No fractional shares
I had high hopes for Rock Chain FXC (rockchainfxc.com) after hearing about them at a conference, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Responsive team|Multi-device support|Automated trading options|Wide product range
Cons: Email notifications too frequent
What really bothers me about Rock Chain FXC (rockchainfxc.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after attending a webinar they hosted and I fell for the polished exterior. Never again.
Pros: Easy to use platform|Good mobile app
Cons: Nothing significant|Alert system is basic
The mobile app from Rock Chain FXC (rockchainfxc.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: API access|Multi-currency support|Clean UI|Dedicated account manager
Cons: Would like more payment methods
Rock Chain FXC (rockchainfxc.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Market news feed|Competitive fees
Cons: Wish they had more educational resources
Do not be fooled by the professional-looking website. Behind the scenes, Rock Chain FXC (rockchainfxc.com) is disorganized and incompetent. I found them after doing extensive research and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Regular platform improvements|Economic calendar|Easy to use platform|Comprehensive tools
Cons: Currency conversion fee exists|No dark mode on mobile
Rock Chain FXC (rockchainfxc.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Good mobile app|Low minimum deposit|Instant funding
Cons: Limited ETF selection
The onboarding at Rock Chain FXC (rockchainfxc.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Customizable dashboard|Comprehensive tools
Cons: Would like more payment methods|Email notifications too frequent