Cryptocurrency Exchanges

RoboBroker

1.5 (10 reviews)
🇨🇦 Canada
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1.5
10 reviews
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About RoboBroker

RoboBroker has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". RoboBroker is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known city: Amsterdam, Netherlands. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: robobrokerltd.com.

Customer Reviews

Write a Review

Horrible from beginning to end

G
Gabrielle I.
3 weeks ago

RoboBroker has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Quick verification|Economic calendar|Dedicated account manager

Cons: Inactivity fee applies after 12 months

Charting is from 2010

G
Gavin A.
1 months ago

I closed a profitable position at RoboBroker and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Clear documentation|Competitive fees

Cons: Cannot customize dashboard fully|Email notifications too frequent

Checked with regulators - they're not licensed

E
Emma H.
2 months ago

Several red flags with RoboBroker: (1) They promise unrealistically high returns, (2) They're not registered with Autorité des marchés financiers, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Not registered with regulators|Unrealistic promises

I warn everyone I know

F
Felix W.
3 months ago

I trusted RoboBroker with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Economic calendar|Two-factor authentication|Regular platform improvements|Good mobile app

Cons: Live chat only during business hours|Onboarding videos are outdated

A disaster from day one

M
Mark F.
4 months ago

I opened an account with RoboBroker since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Demo account available|Economic calendar|Easy to use platform

Cons: Mobile app could be improved|Account statements could be more detailed

Stay far away from this company

R
Rachel S.
5 months ago

Tried to withdraw my funds from RoboBroker and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Arbitration clause traps you

D
Daniel B.
6 months ago

RoboBroker offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Segregated accounts|Comprehensive tools

Cons: Minor UI glitches occasionally

No phone number that works

B
Brian G.
6 months ago

The only good thing about RoboBroker is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Reliable uptime|Full transparency

Cons: Account statements could be more detailed|Currency conversion fee exists

Data breach and they did not notify us

E
Emily L.
9 months ago

I wanted to transfer my portfolio from another broker to RoboBroker. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Wide product range|Portfolio tracking tools|Great customer service|Segregated accounts

Cons: Onboarding videos are outdated

They target inexperienced users

J
Jessica F.
10 months ago

I experienced a security concern with my RoboBroker account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: High security standards|Quick verification

Cons: Onboarding videos are outdated