ROBINLEDGERMARKETS has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
ROBINLEDGERMARKETS had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Reliable uptime|Multi-currency support|Economic calendar|Fast execution
Cons: Mobile app could be improved|Could offer more webinars
ROBINLEDGERMARKETS seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Reliable uptime|Great customer service|Dedicated account manager|Regular platform improvements
Cons: Wish they had more educational resources|Would like more payment methods
ROBINLEDGERMARKETS changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Responsive team|Good mobile app
Cons: Nothing significant
The spread at ROBINLEDGERMARKETS is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them from a blog post comparing services and initially thought the platform was good - until I started trading seriously.
Pros: Risk management tools|API access|Regular updates
Cons: Account statements could be more detailed
I am in a dispute with ROBINLEDGERMARKETS over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Clean UI|Fast support response|Easy to use platform|Helpful community forum
Cons: No fractional shares
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. ROBINLEDGERMARKETS recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: No hidden fees|Dedicated account manager|Great customer service
Cons: Mobile app could be improved|Spreads widen during volatile periods
The reporting at ROBINLEDGERMARKETS is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Copy trading available|Wide product range|API access|Real-time alerts
Cons: Wait times can be long during peak hours|No fractional shares
I requested my data from ROBINLEDGERMARKETS under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Full transparency|Multiple order types|Transparent fees
Cons: No fractional shares|Would like more payment methods
I was contacted by ROBINLEDGERMARKETS through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
The platform itself is okay, but the customer service at ROBINLEDGERMARKETS is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Professional team
Cons: Inactivity fee applies after 12 months